Personal data collected by Evidence Prime Inc.

Evidence Prime Inc. gathers data about our users so we can provide them with the most up-to-date and accurate information about our products. This includes information such as their name, company/organisation name, email address and payment information. Some data is provided directly – for example, when they create a GRADEpro account, contact us for technical assistance or for more information about our software. Other data is gathered indirectly when they register to use our products or through technology such as cookies, bug reports or data reports of usage of our software on their device.

How does Evidence Prime Inc. use personal data?

Evidence Prime Inc. uses the collected data to improve and personalize the user’s experience and usage of our product/s.
Evidence Prime Inc. uses the data:

  • to communicate with the user, for example to inform them about their account, security updates and upgrades to products to diagnose problems associated with the company’s apps and websites
  • to send the user business messages such as those related to payments or to notify of expiration of their subscription
  • to provide information about our latest offers, products and services, subject to the user’s agreement

Evidence Prime Inc.’s reasons for disclosure of personal data

We only share a user’s personal information with their consent; or when it is necessary for the execution of a transaction; or to provide the desired product as approved by the user.

How to unsubscribe promotional messages

If the user does not wish to continue to receive promotional material via e-mail, they can click the ‘Unsubscribe’ button in the promotional message by Evidence Prime.

Cookies

Cookies are used by many large organisations to ensure their websites run effectively and efficiently. Evidence Prime Inc.’s sites utilize this technology too.

1. What are cookies?

A cookie is a small text file that saves on a user’s computer or mobile device when they visit a website. It enables the website to remember the user’s actions and preferences (such as login, language, font size and other display preferences) over a period of time. This saves them re-entering these details upon returning to the site or when browsing from one page to another.

2. How does Evidence Prime Inc. use cookies?

We use cookies to store a user’s preferences and settings, to gather web analytics, to authenticate users, and to detect fraud.

3. How to control cookies

A user can control and/or delete cookies as they wish. For more information about this, see www.aboutcookies.org . A user can delete all cookies stored on their computer and can set most browsers to prevent them from being placed. If a user does this however, they may have to manually adjust some preferences each time they visit our site. Furthermore, some website services and functionalities may not work.

Got a question or concern?

If you have a privacy question or concern, please email us at info@evidenceprime.com

See also: Terms of service